We always try to see patients at the appointed time. If you have to cancel an appointment we require, whenever possible, 24 hours notice. This enables us to make alternative arrangements - perhaps to see someone in pain. Patients who habitually break, cancel, or arrive late for appointments risk the dentist not being able to provide them with future dental care.
If you are in pain during surgery hours, please telephone and every effort will be made to see you as soon as possible. If you are in pain outside surgery hours, telephone our emergency number. If you need to see a dentist arrangements will be made, although not necessarily with someone from this practice. If we arrange to see you out of normal hours, it may be necessary for you to be accompanied, so please be prepared to bring someone along with you.